Sales Manager, Bangladesh - Malaysia Airlines

বিবরণ : Sales Manager, Bangladesh. সংস্থা : Malaysia Airlines. অবস্থান : Dhaka

Job description:<br><br><strong>Position Title</strong><p>Sales Manager, Bangladesh</p><p> </p><strong>Reports To</strong><p>Regional Manager-South Asia, Middle East &amp; Africa</p><p> </p><strong>Position Summary</strong><ul><li>Manage and grow sales within the assigned territory by building strong relationships with key accounts, identifying new business opportunities, and achieving revenue targets. The role requires a deep understanding of the respective market, including business culture, regulatory environment, and market trends.</li><li>Responsible for providing exceptional customer service and support, conducting sales presentations and product demonstrations, preparing proposals, and negotiating contracts, and collaborating with other departments to ensure a seamless customer experience.</li> </ul><p> </p><strong>Key Accountability</strong><ul><li>Strategize and direct the execution of commercial initiatives for the region to ensure effective delivery of key deliverables and respective revenue targets.</li><li>Responsible for negotiating and contracting with Business Partners: Travel agents, TMC’s and Corporate Accounts</li><li>Manage the MAB GSA team across the market/region, working with them to deliver the strategy and relevant activity.</li><li>Manage all day-to-day aspects of MAB operations in the market/region, including all people and performance including recruitment or selection of right candidates for the jobs, financial and general office management issues.</li><li>Monitor, analyze and review the region's sale performance, routes profitability, cost of sales and industry performance indicators to ensure any performance gaps are rectified in a timely and efficient manner.</li><li>Build and maintain goodwill and relationship with the Travel, Media, Corporate Business Partners, Tourism Boards, Local authorities, Consulate/High commission and attend industry functions on a regular basis to establish contacts, network and promote the interests of the airline.</li><li>To lead and coach team members within the region to ensure both commercial and operations action plans are executed effectively and seamlessly.</li><li>Managing operations including approvals of all on-ground activity/implementations through appointed General Sales Agents to ensure smooth operations in most cost-effective manner.</li><li>Responsible for recruiting and managing staff (direct or under GSA payroll), including performance monitoring, and possible mentoring and training.</li><li>Managing clients in all markets to effectively communicate policies, direction and mitigate resistance.</li><li>Oversee all administrative functions including representing the company at various government agencies, legal entities, vendors etc as and when required.</li> </ul><p> </p><strong>Qualifications &amp; Working Experience</strong><p>Bachelor's degree in business, Marketing, or related field</p><p>Minimum of 8-10 years of experience in sales, with a focus on Bangladesh market.</p><p> </p><strong>Area of Experience</strong><ul><li>Strong understanding of Bangladesh market and corporate sector, including business culture, regulatory environment, and market trends.</li><li>Proven track record of achieving sales targets and managing a sales pipeline.</li><li>Managing GSA operations would be an added advantage</li> </ul><p> </p><strong>Personality Traits</strong><ul><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.</li><li>Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.</li><li>Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.</li><li>Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.</li> <br><br></ul>Profile description:<br><br><strong>Key Accountability</strong><ul><li>Strategize and direct the execution of commercial initiatives for the region to ensure effective delivery of key deliverables and respective revenue targets.</li><li>Responsible for negotiating and contracting with Business Partners: Travel agents, TMC’s and Corporate Accounts</li><li>Manage the MAB GSA team across the market/region, working with them to deliver the strategy and relevant activity.</li><li>Manage all day-to-day aspects of MAB operations in the market/region, including all people and performance including recruitment or selection of right candidates for the jobs, financial and general office management issues.</li><li>Monitor, analyze and review the region's sale performance, routes profitability, cost of sales and industry performance indicators to ensure any performance gaps are rectified in a timely and efficient manner.</li><li>Build and maintain goodwill and relationship with the Travel, Media, Corporate Business Partners, Tourism Boards, Local authorities, Consulate/High commission and attend industry functions on a regular basis to establish contacts, network and promote the interests of the airline.</li><li>To lead and coach team members within the region to ensure both commercial and operations action plans are executed effectively and seamlessly.</li><li>Managing operations including approvals of all on-ground activity/implementations through appointed General Sales Agents to ensure smooth operations in most cost-effective manner.</li><li>Responsible for recruiting and managing staff (direct or under GSA payroll), including performance monitoring, and possible mentoring and training.</li><li>Managing clients in all markets to effectively communicate policies, direction and mitigate resistance.</li><li>Oversee all administrative functions including representing the company at various government agencies, legal entities, vendors etc as and when required.</li> </ul><strong>Area of Experience</strong><ul><li>Strong understanding of Bangladesh market and corporate sector, including business culture, regulatory environment, and market trends.</li><li>Proven track record of achieving sales targets and managing a sales pipeline.</li><li>Managing GSA operations would be an added advantage</li> </ul><p> </p><strong>Personality Traits</strong><ul><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.</li><li>Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.</li><li>Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.</li><li>Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.</li> <br><br></ul>We offer:<br><br><p>We are a community of people dedicated to helping our customers fulfill not just their travel needs but their travel dreams.<br> We believe in hard work, and we believe in each other.<br> Bringing your best means you thrive in our fast-paced, entrepreneurial environment where everyone has the chance to practice leadership, create innovation and make a difference.<br> Giving you our best means we help you move beyond your potential and reward you along the way.<br> We offer competitive benefits and compensation commensurate to our industry and your experience.<br> We offer performance-based incentive programs bolstered by learning courses that cover technology refreshers to leadership development.<br> We offer generous travel benefits<br> We offer you the chance to help us build a new national icon so we become the pride of the people of Malaysia and the first choice of travelers around the globe.<br> With nearly 12,000 employees in 53 cities, we focus on safe, on-time and friendly travel. Malaysia Airlines offers you a world of opportunities to be your best.</p><p>·          </p><p>·         Our Culture</p><p>·         <br> We are Professional - We are Progressive - We are Connected- We are Open - We build trust and understanding by being approachable and sharing information.<br><br></p><p>Please apply through the MAG careers page:  https://career10.successfactors.com/sfcareer/jobreqcareer?jobId=20101&amp;company=malaysiaaiP</p>